Images not loading on MatchMaker.fm

Uptime Impact: 5 hours and 8 seconds
Resolved
Resolved

Images are now loading correctly on MatchMaker.fm and within the App.

If you signed up for an account in the last 15 hours you can update your profile image by heading to Edit Profile

Once again we would like to apologise for any inconvenience caused.

Investigating

Our storage provider, StackPath, have advised us they are waiting for updates from a third party. Unfortunately It's likely this issue will persist for several hours. We will provide an update to this incident once we learn more from our provider.

If you'd like to follow along with StackPath's incident you can find it here: https://status.stackpath.com/incidents/cszv79wy7h9z

We'd like to apologise for the inconvenience caused.

Investigating

We are currently investigating with our platform provider the cause for images not loading on the website and mobile app.

We will update this incident when we learn more. Sorry for any inconvenience during this time.

Began at:

Affected components
  • Web App (MatchMaker.fm)
  • Mobile App